Privacy Policy - email privacy statement - website privacy statement - data

Privacy Policy

Last updated: 28 April 2026

At The Pig on the Hill we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a booking, or contact us.

1. Who We Are

The Pig on the Hill is a trading name of [Your Company Name] Ltd, a company registered in England and Wales. Our address: The Pig on the Hill, Westward Ho!, Devon, EX39 [Postcode].

2. Information We Collect

We may collect the following information:

Personal identification information (name, email address, phone number, postal address)
Booking information (dates of stay, number of guests, dietary requirements, special requests)
Payment information (processed securely via third-party providers – we do not store full card details)
Technical data (IP address, browser type, pages visited – collected via cookies)
Marketing preferences (whether you opt in to our mail out / newsletter)

3. How We Use Your Information

We use your personal data for the following purposes:

To process and manage your bookings for chalets, camper pitches, tables, or packs
To communicate with you about your reservation or enquiry
To send you our mail out with offers, news and events (only if you have opted in)
To improve our website and customer experience
To comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal grounds:

Performance of a contract (your booking)
Legitimate business interests
Your consent (for marketing emails)

5. Sharing Your Information

We may share your data with:

Trusted third-party service providers (booking system, payment gateway, email marketing platform)
Legal authorities when required by law

We do not sell your personal data to third parties.

6. Cookies and Tracking

Our website uses cookies to enhance your experience. You can manage your cookie preferences at any time through our cookie banner or your browser settings.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details below.

9. How Long We Keep Your Data

We only keep your personal data for as long as necessary for the purposes set out above or as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.